Still using occupational nurse triage for workers comp?

You might be surprised at what occupational telemedicine services are costing you, and how much you can save with an MD-led response.

Nurse-line triage and MD-led triage take fundamentally different approaches to managing injury risk.

Nurse-Line Triage

  • Designed for call routing and documentation

  • Protocol-driven

  • Conservative escalation is the default

  • Sprains and strains escalated based on predefined protocols

  • Often increases downstream workload

  • Optimizes for process compliance

Image

Unnecessary clinical escalations

Image

Increased return-to-work timelines

Image

Increased safety team workload

Nurse-line triage manages risk through escalation.

MD-Led Triage

  • Designed for real-time medical decision-making

  • Physician judgment-driven

  • Escalation only when clinically appropriate

  • Access to Imaging and MD-led MSK care further reduce escalation

  • Reduces follow-up and rework

  • Optimizes for injury outcomes

Image

Fewer unnecessary escalations

Image

Improved return-to-work metrics

Image

Reduced safety team workload

MD-led triage manages risk via appropriate medical decisions.

Real-world outcomes with MD-led injury response

0+
Injuries Managed as First Aid
0%
Cases resolved by leveraging Advanced First Aid modalities
0%
Established WorkPartners Clients Maintain TRIR Below 0.7

Takes less than 2 minutes. No detailed claims data required.

See How This Applies to Your Organization

Get a personalized view of how your current approach may be impacting escalation, cost, and return-to-work outcomes.

  • Identify where unnecessary escalation may be occurring

  • Estimate impact on cost and return-to-work timelines

  • Understand how your current approach compares

  • Get recommendations based on your organization

  • Optional follow-up with a clinical expert

Trusted by Safety Leaders at High-Risk Employers

Clients rely on WorkPartners not only to manage incidents, but to reduce disruption across their safety and operations teams.

LogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogo

© 2025 WorkPartners USA All rights reserved. | (612) 444-0601 | Privacy | Terms