Fewer Escalations. Lower HSE Workload. Better Injury Outcomes.
WorkPartners redefines workplace injury management by combining MD-Led Triage, Advanced First Aid, and Medical Management to reduce unnecessary escalation, accelerate return to work, and improve injury outcomes for workers and the HSE teams who support them.
Trusted by Safety Leaders at High-Risk Employers
Clients rely on WorkPartners not only to manage incidents, but to reduce disruption across their safety and operations teams.
How WorkPartners Delivers Better Outcomes
Most injury management programs rely on handoffs between disconnected services. Each step introduces delay, escalation, and additional workload. WorkPartners physician-led model keeps medical decision-making consistent from the first call through resolution.
MD-Led Decisions at First Contact
Physicians are involved at the first point of contact, before escalation occurs. Injuries are assessed medically and in context, rather than routed through rigid protocols.
This allows early clinical judgment to guide next steps and prevents unnecessary referrals to urgent care or the ER.
Outcome: Fewer unnecessary escalations, faster resolution, and clearer injury decisions.
Advanced First Aid, Guided by Physicians
WorkPartners’ Precision Network extends first aid through immediate access to medical imaging and non-recordable MSK care, guided by physician oversight.
These capabilities allow borderline injuries to be resolved inside first aid instead of unnecessarily entering the medical system.
Outcome: 80-90% of injuries managed as first aid, defensible injury decisions.
Medical Management to Contain Escalation
When an injury does require medical treatment, your dedicated Fractional Medical Director and navigator coordinate care, guide return to work, and maintain medical authority throughout the case.
This prevents unmanaged medical drift and keeps decisions consistent, defensible, and focused on resolution.
Outcome: Better control, faster return to work, reduced risk, resulting in 70% reduction in total incurred cost.
What MD-Led Injury Management Delivers in the Real World
Outcomes observed across established WorkPartners client programs.
MD-Led Triage vs. Nurse-Line Triage
Nurse-line triage is widely adopted because it improves access and reporting. But access is not the same as decision authority. MD-led triage places clinical judgment at the moment of injury — not after escalation has already occurred.
Nurse-Line Triage
Designed for call routing and documentation
Protocol-driven
Conservative escalation is the default
Sprains and strains escalated based on predefined protocols
Often increases downstream workload
Optimizes for process compliance
MD-Led Triage (WorkPartners)
Designed for real-time medical decision-making
Physician judgment at first contact
Escalation only when clinically appropriate
Access to Imaging and MD-led MSK care further reduce escalation
Reduces follow-up and rework
Optimizes for injury outcomes
Nurse-line triage manages risk through escalation.
MD-led triage manages risk through appropriate medical decisions.
Proven in High-Risk, Real-World Environments
WorkPartners supports employers across construction, energy, manufacturing, and other high-risk industries where injury decisions directly affect safety performance and operational workload.
The TRIR rate has been reduced well over 50%, from an average of 2.0 or above in 2010 to the last few years falling below the 1.0 range.
Our workplace is now a safer place to work. Currently the Company’s TRIR is a .55 which is a dramatic improvement.
Since starting with WorkPartners, we have not had a back, shoulder, or leg strain/sprain go to a recordable level.
Experience WorkPartners Through a 60-Day Pilot
The most effective way to see how WorkPartners reduces escalation, lowers workload, and improves outcomes is to experience it with real cases in your environment.
The pilot includes:
MD-led injury triage available 24/7
Access to the WorkPartners Precision Network for Advanced First Aid capabilities
Medical Management to provide oversight and coordination when escalation is required
Structured onboarding to align workflows
A mid-pilot check-in
A post-pilot review to assess outcomes
No long-term commitment.
No required process changes.
Just a clear evaluation window and a defined decision point.
Request Your Pilot
Share a few details to help guide our conversation and schedule your intro call right away.
Who This Pilot Is Designed For
This evaluation is best suited for:
Employers currently using nurse-line triage
High-risk or injury-prone work environments
HSE teams managing escalation and follow-up burden
Organizations seeking better injury decisions, not more process
"Since utilizing Work Partners nationwide (6500 plus employees) we saw a significant reduction of OSHA recordable injuries. In terms of statistics, we realized an 85% reduction of OSHA recordable injuries and our lost time accidents were reduced by 65%."
Rick Brazfield, HSE, Basic Energy Services Inc.
Frequently Asked Questions
What HSE leaders want to know before they commit to a pilot
What does the 60-day pilot include?
The 60-day pilot gives your team real-world exposure to WorkPartners MD-led injury triage, Precision Network, and medical management without requiring a long-term commitment.
During the pilot, your employees have access to physician-led injury triage 24/7 for non-life-threatening work-related injuries. We start with a brief onboarding to align on workflow, expectations, and how cases should be routed. Midway through the pilot, we conduct a light check-in to ensure everything is running smoothly and address any questions. At the end of the 60 days, we review what happened, what outcomes you experienced, and whether continuing makes sense for your organization.
The goal is not to “sell” you during the trial, but to let your team experience the difference in actual use.
How much time will this require from my team?
Very little.
The 60-day pilot is designed to run alongside your existing process with minimal disruption. After a short onboarding conversation to align on workflow and expectations, WorkPartners handles injury triage and medical decision-making directly.
Your team’s involvement is limited to routing appropriate injuries as they occur and participating in a brief mid-pilot check-in and post-pilot review.
Do we need to change our existing process to run the pilot?
No. The pilot is designed to run alongside your current injury management or nurse-line process.
You do not need to remove or replace anything during the pilot. Many employers choose to route appropriate cases to WorkPartners while keeping their existing program in place. This allows for a side-by-side comparison without operational disruption, internal approvals, or risk.
Any process changes beyond the pilot are entirely your decision after reviewing the results.
What types of injuries should be routed to WorkPartners?
All non-life-threatening work-related injuries should be routed through WorkPartners during the pilot.
This includes common injuries such as strains, sprains, cuts, or other incidents where the appropriate level of care is not immediately obvious. Physician-led triage helps determine whether self-care, first aid, clinic referral, or escalation is medically necessary.
Life-threatening injuries should always follow your established emergency response protocols.
What about emergencies?
Emergencies should always be handled through your existing emergency response procedures, including calling 911 or local emergency services as appropriate.
The WorkPartners pilot is not intended to replace emergency care. It is designed to support decision-making for non-life-threatening injuries where unnecessary escalation often occurs.
What happens after the 60 days?
At the end of the 60 days, we review the pilot experience together.
We’ll walk through what types of cases occurred, how they were handled, and what impact you observed on escalation, workload, and employee experience. From there, you decide whether continuing with WorkPartners makes sense.
There is no obligation to proceed, no automatic conversion, and no pressure. The pilot is intended to give you a clear basis for an informed decision.
What if we don't have any injuries in the 60 days?
We can discuss extending the pilot or an alternative approach.
